I wanted a decent Italian espresso machine for my home office, but didn’t know where to start. Peter and Kim from Coffee Cloud took the time to guide me through different options, and provided sound advice on the pros and cons of each. Once I had decided on a BFC Junior machine (resplendent in stainless steel and with grunty utility!) and a grinder and the other accompaniments like tamper, milk jugs etc they quickly arranged for delivery and installation. Installation was comprehensive – a guided tour of the machine, lessons in making the perfect coffee, how to clean and maintain the gear, and setting me up with some of their own coffee bean blend to get me started. They even provided recipe cards covering all of the coffee types, so that I would get it right. Excellent products, excellent service, and I recommend Coffee Cloud without hesitation!